How to Choose the Best Issue management system


If you are looking for a program for Issue Management, then Harrington Group International has the answer for you. Harrington is the world leader in Issue Management, and they have been catering to the needs of different organizations for over twenty years. Their company started in 1996 with one client as a freelance service provider but has since evolved into a full-fledged team of experts who provide a full range of services.

However, suppose you are unsure how to select an issue management system. In that case, we recommend reading this article will help you to learn about some of the factors you need to consider before buying a system for your organization.

1. Price

Price is one important factor that can help you decide which one to choose. The cost of the issue management system will depend on the size and scope of your company and the kind of issues that need to be solved in your organization. This can be one of the most important things to consider, as getting a low-cost issue management software is more likely to be cheaper than getting good services which can cost you a lot.

2. Service contract

Another important point to consider when considering which issue management system you should choose is the service contract with the company you buy from. The service contract should be fair and reasonable as well as one that is understandable. The service contract should include the maintenance, upgrades, and support as well.

3. Support

Another thing to consider when choosing an issue management system is the support plan offered by the company. Make sure they have a good technical team you can rely on in case you need any help with the system or software. You should choose a company that is willing to take your calls and help you solve any problem you are having. If the company has a good support team and a high-quality system, then there will be no budget cuts in the future.

4. Track record

Another thing that you should consider when choosing an issue management system is the track record of the company. The better their reputation is, the better it is for your organization because they will stick to their promises and deliver on time. Even if the system or software is not a good one, they should make sure they do their best to compensate for the cost of their product.

5. Customer reviews

The last thing that you should consider to deciding on an issue management system is the customer reviews. A good company will always have a positive reputation in the market, and they should have many happy customers who can vouch for their services. If you are looking for a good company to buy an issue management system from, then check what other customers are saying about them.


Harrington Group International offers the best Issue Management System that is suitable for all organizations. Read more here and make an informed decision today.

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